Frequently Asked Questions

How to use your YOLO Card
Using your YOLO Card is easy! Simply visit our website, select the products or experiences you want, and proceed to checkout. Enter your YOLO Card details at checkout and the amount will be deducted from your purchase.

How to use your gift card
Using your gift card is easy. Buy the desired products online on the chosen brand's website or app and use the gift card as payment. Simply follow the instructions on your gift card.

When will I receive my gift card?
After purchase, your gift card will be delivered digitally via email within 24 hours. Please check your inbox, including your spam or junk folder, for delivery.

Can I exchange my gift card for another one?
Yes! Contact us at hello @yolo .cards with your gift card details and we will help you with the exchange.

Can I buy one gift card valid for everything?
Yes! YOLO Card is a universal gift card that can be used for our entire range of products and experiences. Whether it's fashion, electronics or home decor, one gift card covers it all!

How long is my gift card valid for?
The YOLO Card has an impressive validity period of 100 years, so your gift can be used for generations to come. No need to worry about expiration dates! Once you have chosen your desired product, you will receive the card, which is valid for 1 year.

My gift card has expired, what do I do?
If your gift card has expired, please contact our customer service at hello@yolo.cards for assistance. We are happy to assist you with questions about expired cards.

Can I get my money back?
Yes, you can request a refund within 14 days of purchasing your gift card. Simply contact our customer service at hello @yolo .cards to initiate the refund process. Please note that refunds are only valid within the specified timeframe and are subject to our refund policy.
Remember that you can always exchange the value of the gift card for products or experiences available on our website.